Service Levels

Explanation of Service Levels

There is a one-time enrollment fee of $149 for individual accounts (or $189 for joint accounts) regardless of what Service Level you choose.

Our “Enrollment” fee covers:

  • Account set up
  • Time expended on auditing your credit report
  • Time expended on consulting with you

There is a monthly service fee of $79 per month for “Standard” individual accounts (or $158 for “Standard” joint accounts)

Our “Standard” Account (& monthly service fee) Covers:

  • Unlimited “basic” disputes to all three major credit reporting agencies (Experian, TransUnion, and Equifax);
  • One (1) telephone case review every six (6) months;
  • Unlimited telephone customer support;
  • Unlimited email customer support;
  • Standard first-class postage;
  • Access to a secured self-service billing portal;
  • Access to a secured case management dispute portal;
  • Basic credit education

There is a monthly service fee of $99 per month for “Premium” individual accounts (or $198 for “Premium” joint accounts).

The “Premium” Account (& monthly service fee) Covers:

  • Unlimited and “advanced” disputes to all three major credit reporting agencies (Experian, TransUnion, and Equifax);
  • Unlimited telephone customer support;
  • Unlimited email customer support;
  • Standard first-class postage;
  • Access to a secured self-service billing portal;
  • Access to a secured case management dispute portal;
  • Superior and Advanced credit education
  • Unlimited disputes on “NEW” inaccuracies added subsequent to your enrollment date;
  • Immediate responses to new collection letters received;
  • Unlimited disputes directly with the data furnishers (including collection agencies, original creditors, and/or other third-party data furnishers);
  • Advanced data furnisher dispute tactics
  • Unlimited case reviews upon request;
  • Premium certified postage (as needed);
  • Cease and Desist Letters
  • Inquiry disputes with the original creditors
  • Escalated disputes with the compliance authorities
  • Certified mail with escalated disputes